Website Recoverycoa Admissions

1-833-RCA-JOBS  |  (1-833-722-5627)

Director of Admissions

Full-time Position



Position Overview:
Directs the admitting staff’s interviewing of patients in order to obtain necessary personal and financial data in determining patient’s eligibility for admission to an RCA treatment center. Organizes and ensures admitting procedures are in accordance with policies, procedures, and multi-department activities. Confirms that insurance benefit coverage meets standards of admissions in accordance with RCA policies. Works with nursing staff on weekends for bed assignments; clinical staff for bed assignments during the week.
Specific Responsibilities:
* Provides leadership and guidance to the admissions staff.
* Ensures that admissions staff is properly trained.
* Addresses any personnel issues to promote a productive and supportive work environment.
* Collaborates with the senior management team to develop, implement, and evaluate the screening, assessment, and admissions process, as well as the overall quality of the clinical program.
* Works closely with other RCA employees to improve work relationships, build morale, and increase productivity and retention.
* Achieves admissions operational objectives by contributing information and analysis to functional strategic plans and reviews; prepares and completes action plans; creates and implements productivity, quality, and customer-service standards; identifies and resolves problems; completes audits; determines system improvements; implements change.
* Designs, establishes, and maintains procedures and policies to ensure high bed occupancy and to control bed availability and patient traffic.
* Prevents admissions conflicts by conferring with nurses and clinical team members on admissions priorities and bed availability; identifies issues needing resolution; resolves disagreements/conflicts and/or refers issues to others who are in a position to make decisions.
* Keeps patients, relatives, visitors, and admitting staff informed by clearly communicating admitting rules, regulations, policies, and procedures.
* Maintains professional and technical knowledge by attending educational workshops and conferences; reviews professional publications; establishes personal networks; participates in professional societies.
* Manages weekend and night admissions activities through planning, scheduling, and providing supervision.
Minimum Qualifications:
* Bachelor’s degree and relevant industry experience
* Minimum of 5 years’ experience in substance/mental health admissions
* Knowledge of DSM criteria
* Knowledge of State and Federal Statutes regarding patient confidentiality laws.
* Proficient with Microsoft Office
* Dynamic and Enthusiastic personality
* Leads and Engages Staff: Leads by example, encourages and recognizes employees for their openness and honesty; consistently, in all cases, holds employees accountable for sharing accurate and complete information; actively acknowledges employees and colleagues who follow through and demonstrate commitment.
* Creates a Positive Learning Environment: Leads a high performing team that far exceeds expectations. Shares best practices for maintaining focus and overcoming obstacles. Consistently instructs others on how to give constructive performance feedback that facilitates professional development. Actively solicits feedback from others and works to implement suggestions. Utilizes feedback to improve leadership effectiveness.
* Takes Initiative: Is a role model for seeking and accepting additional responsibilities, accepting constructive criticism and learning from mistakes. Inspires others to contribute above and beyond the scope of their jobs in order to provide the best quality programs.
* Effectively Communicates: Proactively communications assertively, consistently, and profoundly throughout organization; ensures that important matters are shared with all appropriate individuals.
* Has Personal Strength: Has a sense of humility and is able to find humor in his/her self.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.


Job Location: Recovery Centers of America at South Amboy – 901 Ernston Road, South Amboy, New Jersey 08879